Messaging Terms of Service
Effective Date: January 1st 2025
These Messaging Terms of Service ("Terms") govern the use of any messaging services provided by AMS Heating & Cooling Inc. ("we", "our", or "us"), including but not limited to text messages (SMS), emails, and other forms of communication related to heating and cooling services. By communicating with us via these messaging services, you ("Customer" or "you") agree to comply with these Terms.
1. Consent to Receive Messages
By providing your contact information, you consent to receive communications from AMS Heating & Cooling Inc., through text messages (SMS), phone calls, or emails related to your heating and cooling services. These communications may include, but are not limited to, appointment reminders, quotes/estimates, promotional offers, service updates, and customer support.
2. Opting Out of Messaging
You can opt out of receiving non-essential messages at any time. To opt out of text messages, simply reply "STOP" to any message you receive. To unsubscribe from emails, click the unsubscribe link included in the email. Please note that opting out will not affect essential service-related communications, such as appointment confirmations or reminders.
3. Message Frequency
The frequency of messages you receive may vary depending on the services you are using and your interactions with us. We may send you one-time or recurring messages to provide information regarding your services, offers, or updates.
Message frequency varies. Message and data rates may apply.
4. Message Charges
Standard message and data rates may apply for text messages, depending on your mobile plan. AMS Heating & Cooling Inc., is not responsible for any charges that may be incurred from your mobile carrier for receiving or sending messages.
5. Accuracy of Information
While we strive to provide accurate and timely information via messaging, we cannot guarantee the accuracy or completeness of every message. It is your responsibility to ensure that your contact information is up-to-date.
6. Privacy and Data Security
We are committed to protecting your privacy. The information you provide to us will be handled in accordance with our Privacy Policy. By using our messaging services, you acknowledge that you are providing us with personal contact information and that we may use that information as described in our Privacy Policy.
7. Message Content
The content of messages you receive may include general information about heating and cooling services, special promotions, reminders, and updates about your service requests. We reserve the right to modify the content or frequency of these messages at our discretion.
8. Prohibited Uses
You agree not to use our messaging services for any unlawful or harmful purposes, including but not limited to:
- Sending unsolicited marketing messages to others.
- Impersonating someone else or providing false information.
- Using the service to harass or spam our team or other customers.
9. Limitation of Liability
AMS Heating & Cooling Inc., is not responsible for any damages, including but not limited to direct, indirect, incidental, or consequential damages, arising from the use or inability to use the messaging services, or from any messages or content that you receive.
10. Changes to These Terms
We reserve the right to modify or update these Terms at any time. Any changes to these Terms will be effective immediately upon posting on our website or notifying you through our messaging services. We encourage you to review these Terms regularly.
11. Help
If you need assistance or have any questions regarding our messaging services, you can get help by texting HELP to the number from which you received the message.
12. Contact Us
If you have any questions or concerns regarding these Terms or your use of our messaging services, please contact us at:
- Phone: 517-449-7083
- Email: amsheatcool@gmail.com
- Website: https://www.amsheatingandcoolinginc.com/contact-us